Privacy Policy

We at OpenSurgery.ai and its affiliates (“OpenSurgery.ai”, “us”, “we”, or “our”) recognize and respect the importance of maintaining the privacy of visitors and users of our Site and Services. This Privacy Policy describes the types of information we collect from you when you visit our Site and/or use our Services. This Privacy Policy also explains how we collect, process, transfer, store and disclose the information collected. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service. “You” means any user of the Site and/or Services.

“Personal Data” means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law.

We collect information from you when you choose to use our Site and/or Services. In order to use our Services, you will be required to register and provide us with certain Personal Data, such as your name, email address, the health center or institution with which you are associated, and your professional role.

We also collect Personal Data when you make use of the Site, request information from us, sign up for newsletters or our email lists, complete online forms, or contact us for any other reason. Examples of the Personal Data that we collect from you when you engage in any of the activities detailed above may include your name and email address. Such Personal Data may be collected by us through the Site.

We also collect any materials such as User Content, including videos, images, pictures, documents, and annotations you may upload to the Site as well as any interactions you may have with other users as part of the Services.

In addition, when you use the Site, certain information may be automatically gathered about your computer or mobile device, such as your IP address, browser type, operating system, and your viewing history on our Site.

It is your voluntary decision whether to provide us with any such Personal Data, but if you refuse to provide such information we may not be able to register you to the Site and/or provide you with the Services.

We and any of our trusted third-party subcontractors and service providers use the Personal Data we collect from and about you for any of the following purposes:

• To provide you and other users with the Site and/or Services;
• To respond to your inquiries or requests, contact and communicate with you;
• To develop new products or services and conduct analyses to improve our current content, products, and Services;
• To provide you with customized content, targeted offers, and relevant communications;
• To contact you with informational newsletters and promotional materials relating to our Site and Services;
• To review the usage and operations of our Site and Services;
• To use your data in an aggregated, non-specific format for analytical purposes;
• To prevent fraud, protect the security of our Site and Services, and address any problems with the Site and/or Services;
• To provide customer support; and
• To satisfy our legitimate interests, while at all times ensuring that your rights and freedoms are not affected.

By analyzing all information we receive, including all information concerning users, we may compile statistical information across a variety of platforms and users (“Statistical Information”). Statistical Information helps understand trends and user needs so that new products and services can be considered and existing products and services can be tailored to user desires. Statistical Information is anonymous and aggregated and we will not link Statistical Information to any Personal Data. We may share such Statistical Information with our partners, without restriction, on commercial terms that we can determine in our sole discretion.

We and/or our service providers or subcontractors use analytics tools (“Tools”), including “Google Analytics” to collect information about the use of the Site and/or Services. Such Tools collect information such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. The Tools may collect certain Personal Data, and may link such Personal Data to specific information stored in our database. We use the information we get from the Tools to improve our Site and Services.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

We may use your Personal Data as required or permitted by any applicable law.

We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers, business partners, affiliates, and subcontractors, who use such information to: (1) help us provide you with the Site and/or Services; and (2) aid in their understanding of how users are using our Site and/or Services.

We may use subcontractors and service providers who are located in countries other than your own and may send them information we receive (including Personal Data). All of our subcontractors and service providers will be subject to non-disclosure and non-use obligations.

We may transfer our databases containing your Personal Data if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Data, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Policy.

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may also share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our rights, property or safety (including the enforcement of the Terms and this Privacy Policy); (ii) to protect the rights, property or safety of third parties; (iii) when required by law, regulation, subpoena, court order or other law enforcement related issues; or (iv) as is necessary to comply with any legal and/or regulatory obligation.

We allow you to use our Site and Services in connection with third-party services, sites, and/or mobile applications. If you use our Site and/or Services with or through such third parties, we may receive information (including Personal Data) about you from those third parties. Please note that when you use third-party services outside of our Site and/or Services, their own terms and privacy policies will govern your use of those services.

We make efforts to follow generally accepted industry standards to protect the Personal Data submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We retain information as necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above.

We use cookies and similar technologies to help personalize your experience. Third parties through which we provide the Services and/or our business partners may be placing and reading cookies on your browsers, or using web beacons to collect information in the course of the Services being provided. When visiting this Site, you shall be asked to accept the terms of this Privacy Policy, including the use of and placement of cookies and other similar technologies on your device as specified herein.

A cookie is a small piece of text that is sent to a user’s browser or device. The browser provides this piece of text to the device of the originating user when this visitor returns.

A “session cookie” is temporary and will remain on your device until you leave the Site. A “persistent” cookie may be used to help save your settings and customizations across visits. It will remain on your device for much longer or until you delete it. First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.

We use cookies and similar technologies for a number of reasons, including to help personalize your experience by saving your settings and customizations across visits. The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:

Most web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may function improperly when cookies are disabled or removed.

By changing your device settings, you can prevent your device’s ad identifier being used for interest-based content, or you can reset your device’s ad identifier. Adjusting your preferences as described in this section does not mean you will no longer receive communications; it only means the content you see will be less tailored to your interests.

All use of third-party applications or services is at your own risk and subject to such a third party’s privacy policies.

We may send you email or other messages and/or a newsletter about us or our Services. You will be given the opportunity to unsubscribe from commercial messages and stop receiving future communication from us by following the UNSUBSCRIBE link in any such email or message, by emailing us at support@opensurgery.ai, as well as through your account settings. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages relating to your account, without offering you the opportunity to opt-out of receiving them. Should you not wish to receive such communications you may cancel your account.

We do not knowingly collect Personal Data from children. In the event that you become aware that an individual under the age permitted by applicable law has enrolled without parental permission, please advise us immediately.

If you do not agree with the terms of this Privacy Policy, please do not use the Site. We may update this Privacy Policy from time to time — in which case, we shall notify you of such changes. We will post the updated Privacy Policy on this page. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new Privacy Policy will be effective from the date it is accepted by you.